Best Rate Guarantee

We are committed to always offering the best available rate at Matrix Hotel when you book on Our online rates are the same as the rates which are available by telephone. If you see a lower rate on the Internet prior to making your reservation, or within 24 hours of making your reservation we will honour that rate. Simply send a screen shot along with your confirmation number to and we will adjust your reservation to the lower rate.

Advantages to booking directly on our site are:

  • Credit Card Security – Our online booking system is 100% secure. You can use your credit card and be confident it is only being used to guarantee your reservation.
  • Exclusive Offers – Our website is the only place you will find exclusive specials, promotions and savings!
  • Most Comprehensive Information – Find the most accurate and current information on our hotel and local area.
  • No Hidden Fees – We never charge booking fees, ever!
  • Confidentiality Policy – All information you provide including credit card details is protected.