Hotel

Services + Amenities

We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. Our Guest Services team endeavors to seek new and innovative ways to delight our guests, and is available twenty-four hours a day to assist you.

Convenient On-Site Amenities

    • Matrix Hotel | Lexus Car Service

    COMPLIMENTARY LEXUS TOWN CAR SERVICE

    Guests of Matrix Hotel can enjoy complimentary Lexus town car service within the Downtown Edmonton area.

    • Matrix Hotel | Complimentary Bike Rentals

    COMPLIMENTARY BICYCLES

    Introducing our new fleet! Take advantage of our new Marin San Rafael road bikes that are available to guests during their stay. Along with the bicycle, you will receive a helmet (we always keep our guests’ safety in mind) and a lock (we hope you will keep our bicycles safety in mind too!) for your adventure through our amazing city! Complimentary bike rentals are on a first-come, first-served basis.

    • Matrix Hotel | Services + Amenities

    CHECK-IN AND CHECK-OUT

    Check-in time is 15:00 and check-out time is 12:00 noon. A valid credit card is required at check-in and a hold will be placed on it for room, taxes and deposit for the duration of stay.

    • Matrix Hotel | Fitness Centre

    FITNESS CENTRE

    Key card access to the Fitness Centre featuring professional-grade aerobic equipment, free-weights, mats, exercise balls and other amenities. Open daily from 05:00 to 23:00.

    • Matrix Hotel | Business Centre

    BUSINESS CENTRE

    Twenty-four hour, key card access for registered guests to our Business Centre featuring Mac and PC computer stations with printing capability.

  • PETS ARE WELCOME

    Two pets per room (maximum weight of 40 pounds per pet) are permitted in each guest room. There is a $20 fee per pet, per night. Should pets be left alone in the guest room, we kindly request they be kenneled for the safety and comfort of our team members.

  • Amenities

    COMPLIMENTARY PARKING

    On-site parking for registered hotel guests is complimentary until 16:00 on day of check-out.

  • COMPLIMENTARY LEXUS TOWN CAR SERVICE

    Guests of Matrix Hotel can enjoy complimentary Lexus town car service within the Downtown Edmonton area.

  • Amenities

    COMPLIMENTARY BREAKFAST

    Enjoy our Executive Breakfast Buffet each morning in the Hospitality Suite on the Mezzanine level. Open weekdays from 06:30 to 09:00 and weekends and holidays from 07:30 to 10:30. Touch of a button espresso and cappuccino, fresh fruit, assorted Danish, pastries and cereals, egg dish, potato and breakfast meat are featured daily.

  • Amenities

    COMPLIMENTARY WINE TASTING

    End your day or start your evening with daily wine tasting accompanied by our Chef’s selection of appetizers. Wine tasting features a red and white of the day, and is offered between 17:30 and 18:30.

  • Amenities

    COMPLIMENTARY INTERNET

    Fast, reliable Wi-Fi is offered in all guest rooms and throughout the hotel’s public spaces on a complimentary basis.

  • COMPLIMENTARY BICYCLES

    Introducing our new fleet! Take advantage of our new Marin San Rafael road bikes that are available to guests during their stay. Along with the bicycle, you will receive a helmet (we always keep our guests’ safety in mind) and a lock (we hope you will keep our bicycles safety in mind too!) for your adventure through our amazing city! Complimentary bike rentals are on a first-come, first-served basis.

  • CHECK-IN AND CHECK-OUT

    Check-in time is 15:00 and check-out time is 12:00 noon. A valid credit card is required at check-in and a hold will be placed on it for room, taxes and deposit for the duration of stay.

  • FITNESS CENTRE

    Key card access to the Fitness Centre featuring professional-grade aerobic equipment, free-weights, mats, exercise balls and other amenities. Open daily from 05:00 to 23:00.

  • BUSINESS CENTRE

    Twenty-four hour, key card access for registered guests to our Business Centre featuring Mac and PC computer stations with printing capability.

  • PETS ARE WELCOME

    Two pets per room (maximum weight of 40 pounds per pet) are permitted in each guest room. There is a $20 fee per pet, per night. Should pets be left alone in the guest room, we kindly request they be kenneled for the safety and comfort of our team members.